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FAQ
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FAQ

How do I create an online account?

You can register a Meridian online betting account in the Registration section.

I have registered but cannot bet, what must I do?

Once completing the signup registration form, please email your FICA documents to [email protected]

Why do you require my identification information?

In accordance with FICA regulations, we require a record of your documents.

What documents can I provide to comply with FICA?

In order to successfully FICA, you will need to provide Meridian with proof of identification and address (no older than 3 months).

I cannot log into my account, what should I do?

If you have forgotten your password or if you have been locked out of your account, you can click the “Forgot Password?” link located under the login button on the homepage.

How do I change my password?

After login, your current password can be changed in "My Account" in the "Change Password" sub-option on the left side.

What are bonus promotions?

Promotional activities can be found in the Promo section of our site.

What methods of deposit do you offer?

Deposit using your Visa or MasterCard credit card, Instant EFT, direct deposit through ABSA, FNB, Nedbank, Standard Bank, Investec or Capitec